How Can We Help Today?
Owned and operated by Gather Play Co, we are happy to answer questions about projectors, seating, pergolas, and more.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not right with your projector, patio set, or pergola, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different option?
Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right projector for my space?
Consider the size of your viewing area and whether you plan to use it indoors or outdoors. Our product pages include throw distance and brightness specs to help you find the best fit for your entertainment setup.
Are the patio furniture sets weather-resistant?
Our patio furniture and pergola collections are designed with outdoor durability in mind. Check each product listing for specific material details such as rust-resistant frames and UV-rated fabric.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Fast Response
Our team aims to reply to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your space? Our return window gives you time to decide, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
